SHIPPING / RETURNS / EXCHANGES

Shipping Options

Town Clothing has teamed with CafePress.com to offer multiple shipping options for delivery within the US plus international shipping across the globe.

In stock items will be processed within 2 business days. Expedited (2-Day/Next Day) orders placed by 12:00 PM EST will be processed within 1 business day. To calculate estimated delivery date add processing time to transit time. For example, an item that's processed in 2 business days and shipped using Standard shipping (1-5 business days) will arrive in 3-7 business days.

Note:
  • If ordering 2 or more items from multiple shipping categories, you will be charged the first item fee of greater value. (Not including Posters or Framed Prints)
  • Posters and Framed Prints ship separately from other orders and have a separate shipping charge. Example: 2 posters and 2 t-shirts = $10 shipping ($5 for the posters and $5 for the t-shirts).
  • Title to products passes to the customer when the products are delivered to the common carrier.
  • Tracking is available for all shipping methods except USPS. Sign in to your account to track a shipped order.

Shipping and handling charges and transit times are as follows:

All Items:
Except orders containing ONLY Buttons/Magnets, Stickers, CDs, Custom Postage, Posters, or Prints

Method Transit Time First Item Each Additional
Flat Shipping* 5-6 business days
(from shipping date)
$5.00 $0.00
(up to 5 items total)
Standard** 1-5 business days
(from shipping date)
$5.95 $.40
2-Day** 2 business days
(from shipping date)
$13.00 $1.25
Overnight** 1 business day
(from shipping date)
$20.00 $2.25
Canada 8-10 business days
(from shipping date)
$6.00 $3.00
International 8-10 business days
(from shipping date)
$7.00 $4.00

*$5 for up to 5 items.
**Available for shipping in the US ONLY and cannot be shipped to PO Boxes.

Buttons and Magnets:

Button/Magnet-only orders. If you order 10 or 100 packs of buttons/magnets, the shipping charge will follow the 'All Items' rate table with each pack being considered one item.

Method Transit Time First Item Each Additional
USPS* 5-6 business days
(from shipping date)
$1.00 $.30
Standard** 1-5 business days
(from shipping date)
$5.95 $.40
2-Day** 2 business days
(from shipping date)
$13.00 $1.25
Overnight** 1 business day
(from shipping date)
$20.00 $2.25
Canada 8-10 business days
(from shipping date)
$3.00 $.50
International 8-10 business days
(from shipping date)
$4.00 $.50

*USPS shipping available for shipping in the US ONLY.
**Available for shipping in the US ONLY and cannot be shipped to PO Boxes.

Stickers:
Sticker-only orders

Method Transit Time First Item Each Additional
USPS* 5-6 business days
(from shipping date)
$.75 $.15
Standard** 1-5 business days
(from shipping date)
$5.95 $.40
2-Day** 2 business days
(from shipping date)
$13.00 $1.25
Overnight** 1 business day
(from shipping date)
$20.00 $2.25
Canada 8-10 business days
(from shipping date)
$3.00 $.50
International 8-10 business days
(from shipping date)
$4.00 $.50

*USPS shipping available for shipping in the US ONLY.
**Available for shipping in the US ONLY and cannot be shipped to PO Boxes.

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Returns and Exchanges

CafePress.com offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.

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Customs

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from CafePress.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order's contents by product type. For instance, orders containing T-shirts, mugs, and mousepads will be listed in a way similar to the following example:

T-shirt value: $15.99
Mug value: $ 10.99
Mousepad value: $10.99

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